Hayward Aqua Rite PRO board repair
The Hayward Aqua Rite PRO (AQR-PRO) is the salt chlorinator built on the Pro Logic board, without the pool-automation functions. When the panel shows No Cell Power or Communication Error, the display flashes or goes dark, or the unit no longer makes chlorine, the main board is almost always the cause. We repair it, in 1 to 2 business days, for a fraction of the price of a new board.
Applies to: Hayward Aqua Rite PRO main board (GLX-PCB-PRO), North American and European versions, all revisions. The two versions are different and not interchangeable: we repair both. Original Hayward boards only.
Faults we repair on the GLX-PCB-PRO
- No Cell Power, No Cell Power 1 or 2: the cell drive section. Check the yellow 20 A fuse first; if a new fuse blows too, or the fuse is good, the board needs repair.
- Communication Error: it can have several causes on the board; we find the one on yours and repair it.
- Flashing display, or a dead panel (after checking the GFCI outlet next to the board).
- High Salt/Amp and Check System with a cell voltage around 40 V or a current around 10 A.
- Burned salt cell plug on the board, with the cell cable connector.
- Clock that doesn’t keep the time.
- Buttons that don’t respond, after cleaning them with 99% isopropyl alcohol.
Not sure it’s the board? Most low-salt messages come from a worn cell, not from the board. Our free troubleshooting guide tells you in a few minutes whether the board, the cell or a setting is the problem.
Repair price
| United States | Canada | Europe | |
|---|---|---|---|
| Repair of your board | from US$290 | from CA$250 | from €150 |
| Shipping both ways | included | extra (Canada Post or UPS) | you ship the board to us at your cost; the return is usually €50 |
| Brokerage, duties and taxes | included | taxes extra (your province) | not included: VAT and duties are normally charged on delivery |
| Upfront | US$25 prepaid UPS label | nothing | nothing |
| Balance | when the repair is ready | when the repair is ready | when the repair is ready |
The US price includes everything: the prepaid UPS label to send us the board, the repair, the return shipping, brokerage, duties and taxes. Nothing is collected on delivery. The exact price depends on the fault: we confirm it from your photos before you ship, and before any extra work.
1-year warranty on our work and the parts we replace. If we can’t repair the board, you pay nothing for the repair.
Repair or replace the GLX-PCB-PRO?
A new GLX-PCB-PRO sells for well over $1,000 at Hayward dealers, when it is in stock. A repair costs a fraction of that, keeps your original board with its configuration, and the repaired board lasts as long as a new one: every repair is tested on our own Aqua Rite PRO test bench and covered by a 1-year warranty.
Exchange board: when we have a refurbished GLX-PCB-PRO in stock, we can also exchange your board for a repaired and tested one, for customers who need the system back the same day. Ask us.
How it works
- Send us photos of both sides of the board and tell us what the panel shows (repair quote, or text them to 438 448-0782). We confirm the price.
- Fill in the Send a board form. US customers get a prepaid UPS label and the customs paperwork by email; Canadian customers get the shipping address.
- Ship only the board, in a small flat box (about 12 x 9 x 3 in): remove the plastic stands and the green connectors at the top left, wrap it in bubble wrap, and write your name on the box. UPS charges by box size, so a big box costs more.
- Repair in 1 to 2 business days after we receive it, fully tested on our test bench.
- Return by UPS (USA, duties prepaid) or Canada Post (Canada), with the balance paid when the repair is ready.
Near Montréal? You can also drop the board off in Mont-Saint-Hilaire, Quebec (ready the next day), or come by appointment and wait about 60 to 90 minutes.
Questions
Is my board a GLX-PCB-PRO?
It is the large board inside the Aqua Rite PRO enclosure, with the cell connector at the bottom. The part number is printed on the board. Send us a photo if you are not sure.
What does the US price include?
Everything: the prepaid UPS label to send us the board, the repair, the return shipping to you, brokerage, duties and taxes. You pay US$25 for the label when you order it, and the balance when the repair is ready. Nothing is collected on delivery.
How long will my pool be without the board?
Shipping both ways plus 1 to 2 business days for the repair. From most of the USA, count about a week in total with UPS.
Is it the same board as the Pro Logic?
It is very similar, with fewer functions (salt system only). We repair both: see also the Pro Logic GLX-PCB-PRO page.
I am in Europe. Do you repair the European Aqua Rite PRO?
Yes. The European version of the board is different from the North American one and the two are not interchangeable; we repair both. Repair from €150. You ship the board to us at your cost; the return shipping is usually €50. VAT and duties are not included and are normally charged on delivery. Contact us with photos and your country before you ship.
Do you repair clones or other brands?
No. We repair original Hayward boards only: the quality of the copies is too low to repair.
Ready to send your board?
Send us photos of both sides of the board and tell us what the panel shows. Call or text 438 448-0782.